Digitize Old Photos in Dallas, TX

Frequently Asked Questions

Also see FAQ page for more general questions about ordering.

What resolution do you scan?

We scan all of our photos at 600 DPI to capture fine details, textures, and colors with accuracy.

Do you enhance the photos in any way?

We will correct your photo’s exposure, contrast, saturation, and any red-eye appearing in the photos. Your photo scans will be delivered as JPEG files.

What is the maximum photo size you can scan?

We’ll scan anything up to 9 in x 12 inches.

Can I arrange my photos into separate folders or groups for scanning?

Yes, you can group your photos in ways that makes sense to you, and we will create separate digital folders on the USB named as you instruct. For example, family groups, groups by date, groups by event, etc.

Do I get my pictures back?

Yes, you get your photos back in the same condition we received them.

Do you archive my photo scans?

Yes, we keep an archive of your images for 2 months. This is for your protection and convenience in case you want additional copies of your transfer at a later date, or in the unlikely event that your USB does not work properly.

Do you scan photos from my photo albums?

No, all photos must be loosely stacked when sent to us. You can send or bring them in ziplock bags, envelopes, plastic bins, or banded together.